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About Me

What I’m Looking For

Effective Date: 21 July 2026
Last Updated: 21 July 2026

1. Introduction

SakinahConnect (“SakinahConnect,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, disclose and protect your information when you visit www.sakinahconnect.com, create an account, complete a matrimonial profile or use any of our services.

By registering with SakinahConnect, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described below.

2. Who We Are

SakinahConnect is an online Muslim matrimonial platform based in the United Republic of Tanzania. It is designed to help eligible adults search for a suitable spouse in a respectful, safe and faith-conscious environment.

For privacy questions or requests concerning your personal data, contact:

Email: support@sakinahconnect.com
Website: www.sakinahconnect.com

3. Information We Collect

Depending on how you use SakinahConnect, we may collect the following information:

Account Information

Username
First and last name
Email address
Password in encrypted form
Account status and registration date

Matrimonial Profile Information

Gender
Age
Country of residence
City or region
Marital status
Information about children
Education level
Occupation or profession
Languages spoken
Prayer practice
Personal description
Qualities and values sought in a spouse
Profile photographs and other information you choose to provide

Sensitive Personal Data

Some profile information may reveal religious beliefs or practices, marital circumstances and other private aspects of your life. We process such information only for the purpose of providing the Muslim matrimonial service and with your consent.

Technical Information

We may automatically collect:

IP address
Browser and device type
Operating system
Login activity
Pages visited
Cookies and similar technologies
Security and error logs

Communications and Reports

We may collect messages sent to our support team, reports made against other users and communications made through site features, where such features are available.

Payment Information

If paid services are introduced or used, we may receive transaction details such as payment status, amount and reference number. Complete bank card or mobile-money credentials may be processed directly by the relevant payment provider and may not be stored by SakinahConnect.

4. How We Use Your Information

We use personal data to:

Create and manage your account
Build and display your matrimonial profile
Help members discover potentially suitable profiles
Provide profile searching and matching features
Verify account information where necessary
Communicate service notices and account updates
Provide customer support
Prevent fraud, impersonation, harassment and misuse
Investigate complaints and safety reports
Enforce our Terms and Conditions
Improve the security, performance and usability of the website
Process payments and subscriptions where applicable
Comply with legal and regulatory requirements

We will not use your personal data for purposes that are materially different from those described in this Policy without informing you or obtaining additional consent where required.

5. Profile Visibility

Information placed on your matrimonial profile may be visible to other registered SakinahConnect members according to the privacy settings and functionality of the website.

Members must not copy, publish, distribute or misuse another person’s profile information or photographs.

For your safety, do not include phone numbers, email addresses, workplace addresses, social-media accounts or other direct contact details in public profile fields.

Although we take reasonable steps to protect member information, we cannot guarantee that another user will not take screenshots or unlawfully copy information displayed to them.

6. Our Legal Grounds for Processing

We process personal data where:

You have given consent
Processing is necessary to provide the service you requested
Processing is necessary to comply with a legal obligation
Processing is necessary to protect members and prevent fraud or abuse
We have a legitimate interest that does not override your privacy rights

Where information concerns religious practice or other sensitive personal matters, we rely primarily on your explicit consent and the necessity of providing a faith-based matrimonial service.

You may withdraw your consent by contacting us. Withdrawal will not invalidate lawful processing carried out before your consent was withdrawn. Some services may no longer be available if the required information cannot be processed.

7. How We Share Information

We may share limited personal data with:

Other registered members, as part of the matrimonial service
Website hosting, email, security, technical-support and payment providers
Professional advisers where necessary
Government authorities, regulators or law-enforcement bodies where legally required
A successor organisation in the event of a lawful merger, sale or transfer of the service

Service providers are permitted to use personal data only for the services they provide to us and must protect it appropriately.

We do not sell or rent members’ personal data to advertisers or data brokers.

8. International Data Processing

Some technology or hosting providers may process or store information outside Tanzania. Where personal data is transferred internationally, we will take reasonable steps to ensure that it receives appropriate protection in accordance with applicable data-protection requirements.

9. Cookies

SakinahConnect may use essential cookies to:

Keep members logged in
Maintain account security
Remember website preferences
Operate registration and profile features
Analyse and improve website performance

You may control non-essential cookies through your browser settings. Blocking essential cookies may prevent registration, login or other parts of the website from functioning properly.

10. Data Security

We use reasonable administrative and technical measures to protect personal data, including access controls, encrypted passwords, security monitoring and restricted administrative access.

However, no website or method of electronic storage is completely secure. Members are responsible for keeping their passwords confidential and should notify us immediately if they suspect unauthorised access to their accounts.

11. Data Retention

We retain personal data for as long as your account remains active or as long as reasonably necessary to provide the service.

After an account is deleted, some information may be retained temporarily in backups or where necessary to:

Comply with legal obligations
Resolve disputes
Prevent fraud or repeated abuse
Enforce agreements
Protect the safety of members

Information that is no longer required will be deleted, anonymised or securely restricted.

12. Your Rights

Subject to applicable law, you may request to:

Know whether we process your personal data
Obtain access to your personal data
Correct inaccurate or incomplete information
Delete personal data where legally permitted
Object to or restrict certain processing
Withdraw consent
Request information about how your data has been used or shared
Close your account
Lodge a complaint with the relevant data-protection authority

We may ask you to verify your identity before processing a privacy request.

Requests may be sent to support@sakinahconnect.com.

13. Age Requirement

SakinahConnect is intended only for adults aged 18 years or older who are legally eligible to seek marriage.

We do not knowingly permit children to create accounts. If we discover that a person under 18 has registered, we may suspend or delete the account and associated information.

14. Third-Party Links

The website may contain links to external websites or services. SakinahConnect is not responsible for the privacy practices, security or content of third-party websites. You should review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology or legal obligations change.

The revised version will be posted on this page with a new “Last Updated” date. Where changes are significant, we may also notify registered members through the website or email.

16. Contact Us

For questions, complaints or requests relating to your personal data, contact:

SakinahConnect
Email: support@sakinahconnect.com
Website: www.sakinahconnect.com
Country: United Republic of Tanzania

I have read the Privacy Policy and consent to the collection and processing of my personal data as described.

Hide Terms & Conditions

Effective Date: 21 July 2026
Last Updated: 21 July 2026

1. Acceptance of These Terms

Welcome to SakinahConnect. These Terms and Conditions (“Terms”) govern your access to and use of www.sakinahconnect.com, including its registration, matrimonial profiles, communication features and related services.

By creating an account, ticking the agreement checkbox or using SakinahConnect, you confirm that you have read, understood and agreed to these Terms and our Privacy Policy.

If you do not agree with these Terms, you must not register or use the service.

2. About SakinahConnect

SakinahConnect is an online Muslim matrimonial platform intended to help eligible adults search for a suitable spouse in a respectful, safe and faith-conscious environment.

The service is operated by:

Hassan Ally Mzinga, trading as SakinahConnect
Physical Address: Mtaa wa Masatu, Ulongoni B, Gongo la Mboto, Dar es Salaam, Tanzania
Telephone: 0621 001 353
Email: support@sakinahconnect.com
Website: www.sakinahconnect.com

3. Nature of the Service

SakinahConnect provides tools that allow members to create matrimonial profiles, search for other members and communicate where such features are available.

SakinahConnect:

Does not guarantee that you will find or marry a spouse
Does not guarantee the compatibility, intentions, identity or conduct of any member
Is not a marriage broker, guardian, religious authority or legal adviser
Is not a party to any marriage proposal, engagement, marriage contract or personal arrangement between members
Does not conduct background, criminal, medical or financial checks unless expressly stated

Any profile verification provided by SakinahConnect is limited and must not be treated as a guarantee of a member’s character, identity or suitability.

4. Eligibility

You may register only if:

You are at least 18 years old
You are legally capable of entering into a binding agreement
You are genuinely seeking a lawful marriage
Your use of the platform is permitted by the laws applicable to you
You have not previously been permanently removed from SakinahConnect for fraud, harassment, abuse or serious misconduct

You must accurately disclose your current marital status. A person who is already married must not conceal that fact and must ensure that any intended marriage complies with applicable law.

SakinahConnect may request reasonable evidence of age, identity or marital status. Failure to provide requested information may result in restriction, suspension or closure of the account.

5. Account Registration and Security

You must provide complete, current and truthful information during registration and while using the service.

You are responsible for:

Keeping your password confidential
All activity carried out through your account
Updating information when circumstances change
Immediately notifying us of suspected unauthorised access
Logging out when using a shared or public device

You may not create an account for another person without lawful authority or impersonate any individual or organisation.

Each person may maintain only one active account unless SakinahConnect gives written permission otherwise.

6. Profile Information

Your profile must truthfully represent you and your intentions.

You must not:

Use another person’s name, photograph or personal information
Provide a false age, gender, location, occupation or marital status
Conceal information that would materially mislead a prospective spouse
Upload heavily altered or misleading photographs
Include unlawful, offensive or sexually explicit content
Place phone numbers, email addresses, social-media usernames or external links in public profile fields unless the platform expressly permits it

SakinahConnect may edit, hide or remove profile content that violates these Terms, threatens safety or interferes with the proper operation of the service.

7. Member Conduct

Members must communicate respectfully and use SakinahConnect solely for genuine matrimonial purposes.

You agree not to:

Harass, threaten, insult, pressure or intimidate another person
Send sexually explicit messages, images or requests
Use the service for casual dating, prostitution or unlawful relationships
Request or send money as a condition of affection, marriage or continued communication
Commit fraud, blackmail, extortion or identity theft
Promote hatred, violence, discrimination or unlawful activity
Collect or publish another member’s information without permission
Record audio or video conversations without lawful consent
Send spam, commercial advertisements or mass messages
Use automated systems, bots, scraping tools or fake accounts
Introduce malicious code or attempt to compromise website security
Circumvent a block, suspension or permanent account ban
Encourage another person to violate these Terms

Disagreement or rejection does not justify harassment. If another member asks you to stop communicating, you must respect that request.

8. Islamic and Matrimonial Values

SakinahConnect is designed to support a respectful Muslim matrimonial process.

Members are encouraged to:

Maintain honesty and proper conduct
Involve family members, guardians or trusted elders at an appropriate stage
Avoid secretive or inappropriate communication
Discuss religious practice, family expectations and marriage intentions truthfully
Complete all religious and legal requirements before treating a relationship as a marriage

Use of SakinahConnect does not itself create an engagement, marriage or religiously recognised relationship.

9. Safety When Meeting or Communicating

You are responsible for exercising reasonable caution when interacting with other members.

For your safety:

Do not send money or financial credentials to another member
Do not share passwords, identification documents or confidential financial information
Verify important claims independently
Hold early meetings in safe public places
Inform a trusted family member or friend about meetings
Arrange your own transport
Leave or seek assistance if you feel unsafe
Report suspicious or abusive behaviour to SakinahConnect

In an emergency or where criminal conduct is suspected, contact the appropriate police or emergency authority.

10. Communications Between Members

Messages, calls or other communications made through SakinahConnect must comply with these Terms.

Where reasonably necessary for safety, complaint investigation or system security, SakinahConnect may review reported communications or associated technical records in accordance with the Privacy Policy and applicable law.

Members must not copy, publish or distribute private communications without lawful authority or the consent of the other participant, except where disclosure is reasonably necessary to report abuse, protect safety or comply with the law.

11. Member Content

“Member Content” includes profile text, photographs and other information you submit to SakinahConnect.

You retain ownership of your Member Content. By uploading it, you grant SakinahConnect a limited, non-exclusive and royalty-free permission to store, reproduce, display and moderate that content solely as necessary to operate and protect the service.

You confirm that:

You own the content or have permission to use it
The content is accurate and lawful
It does not violate another person’s privacy, copyright or other rights
Its publication does not expose another person to harm

This permission ends when the content or account is deleted, except where temporary retention is required for backups, legal compliance, dispute resolution, fraud prevention or safety investigations.

12. Reporting and Moderation

Members may report profiles or conduct they reasonably believe violates these Terms.

SakinahConnect may investigate reports and take action including:

Issuing a warning
Removing content
Restricting communication features
Requiring additional verification
Temporarily suspending an account
Permanently terminating an account
Preserving relevant records
Referring serious matters to lawful authorities

Submitting a knowingly false or malicious report is itself a violation of these Terms.

SakinahConnect will make reasonable moderation decisions but is not required to disclose confidential information about another member or the full details of an investigation.

13. Paid Services and Payments

Some SakinahConnect features may be free, while others may require payment or a subscription.

Before purchasing a paid service, the member will be shown the applicable price, duration and essential service information.

Payments may be processed by independent payment providers. SakinahConnect may receive transaction information but may not receive or store complete bank-card or mobile-money credentials.

Where you request immediate access to a paid digital service, you consent to the service beginning immediately after successful payment.

Refunds and cancellations will be handled according to:

The information displayed before purchase
Any Refund Policy published on the website
The rules of the relevant payment provider
Applicable Tanzanian law

Account suspension for misconduct does not automatically create a right to a refund, except where the law requires otherwise.

14. Privacy and Personal Data

Use of SakinahConnect is also governed by our Privacy Policy.

By registering, you acknowledge that matrimonial profiles may contain personal and sensitive information, including information relating to religious practice and marital circumstances.

You must not collect, copy, sell, publish or misuse another member’s personal information.

Consent to the processing of personal data may be withdrawn as explained in the Privacy Policy. Withdrawal may make it impossible for SakinahConnect to continue providing some or all services.

15. Intellectual Property

The SakinahConnect name, logo, website design, software, text and other original platform materials are owned by or licensed to SakinahConnect.

You may not copy, modify, sell, reproduce or commercially exploit these materials without prior written permission.

This section does not transfer ownership of Member Content to SakinahConnect.

16. Suspension and Termination

You may stop using SakinahConnect or request closure of your account at any time.

SakinahConnect may restrict, suspend or terminate an account where there are reasonable grounds to believe that:

These Terms have been violated
Information supplied is false or misleading
The account creates a risk to another member
Fraud, harassment or unlawful conduct has occurred
Verification requests have been ignored
Continued access may expose the platform or its members to harm
Suspension or termination is required by law

Where appropriate, a member may contact support@sakinahconnect.com to request a review of an account decision.

Certain provisions, including those relating to intellectual property, liability, disputes and lawful record retention, may continue after account closure.

17. Service Availability and Changes

We aim to keep SakinahConnect available and secure, but we do not guarantee uninterrupted or error-free operation.

The service may be temporarily restricted because of:

Maintenance or technical failure
Security threats
Hosting or internet disruptions
Updates to features
Legal or regulatory requirements
Events beyond our reasonable control

We may add, modify or discontinue features. Where a change materially affects a paid service, we will provide reasonable information or remedies where required by law.

18. Disclaimer and Limitation of Liability

SakinahConnect provides a platform for members to find and communicate with potential spouses. Members remain responsible for their own decisions, investigations, meetings and relationships.

To the extent permitted by law, SakinahConnect is not responsible for:

False or misleading information supplied by a member
Conduct occurring outside the website
Emotional distress, disappointment or relationship failure
Money voluntarily sent to another member
Unauthorised screenshots or unlawful copying by members
Loss caused by circumstances beyond our reasonable control
Indirect or consequential loss arising from use of the service

Nothing in these Terms excludes or limits responsibility where such exclusion is prohibited by applicable law.

19. Third-Party Services and Links

SakinahConnect may use or link to third-party services, including hosting, payment, email, security, video-call or analytics providers.

Their services may be governed by separate terms and privacy policies. SakinahConnect is not responsible for independent third-party websites or activities outside its reasonable control.

20. Changes to These Terms

We may update these Terms when our services, safety practices or legal obligations change.

The revised Terms will be posted with a new “Last Updated” date. Where changes are significant, we may notify members through the website or email and may require members to accept the revised Terms before continuing to use the service.

Continued use after the effective date of revised Terms constitutes acceptance where permitted by law.

21. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Republic of Tanzania.

If a dispute arises, you should first contact support@sakinahconnect.com and allow a reasonable opportunity for the matter to be resolved amicably.

If an amicable resolution cannot be reached, the dispute may be submitted to a competent court or authority in Tanzania, subject to any rights available under applicable law.

22. General Provisions

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will continue to apply.

Failure by SakinahConnect to enforce a provision immediately does not amount to a permanent waiver of that provision.

You may not transfer your account or rights under these Terms to another person. SakinahConnect may transfer the operation of the service as part of a lawful business reorganisation, provided members’ rights and personal data remain appropriately protected.

These Terms, together with the Privacy Policy and any additional terms shown before purchasing a service, form the agreement between you and SakinahConnect.

23. Contact Us

For questions, complaints, safety reports or account matters, contact:

SakinahConnect
Operated by: Hassan Ally Mzinga
Physical Address: Mtaa wa Masatu, Ulongoni B, Gongo la Mboto, Dar es Salaam, Tanzania
Telephone: 0621 001 353
Email: support@sakinahconnect.com
Website: www.sakinahconnect.com

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